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Frequently asked
Yes. Our electric bikes and scooters are UL 2849 / UL 2271 safety certified — covering the battery, charger and electrical system.
Shipping is free across the contiguous US and ships assembled from California. Most orders arrive in 3–7 business days.
Every ride comes with a 30-day return window. If it is not for you, start a return for a refund — no restocking fee.
A 1-year warranty covers the frame, motor, battery and electronics. Our US support team is here if anything comes up.
Almost none. Rides arrive 90%+ assembled — attach the pedals/seat, charge, and go. A tool kit and manual are included.
Take the 60-second quiz above, or tell us your commute and storage — our team will match you to the best ride.