Windhorse W4A

Customer service at Windhorse factory is like no other. If I could give them 10 stars, I would. I needed a small part replaced, and they stuck with me through the whole process. They are easily available by email and text and not only that, they will talk to you in the middle of the night. I got my exact part and it fits perfectly. Thank you Windhorse Factory!

Okay so here is my review of the W4A folding ebike. I am a daily bicycle commuter, 10 miles average every day. I will say that the bike feels solid, well built frame, with nice solid welds. The cable routing looks nice and clean, at least as clean as it can for exterior routed cables. Everything works as it should except for a few very minor problems, but any new bike is going to have these issues no matter how much you pay, andIthink for this price Wind Horse did a fine job. With that said, do plan on tinkering with the rear derailleur and disk brakes. Brand new steel cables do stretch, so this is a necessary maintenance routine, if you don't know how to adjust these, you need to learn or pay a bike shop. Only other negative is that I don't feel the battery lasts as long as it should.I'm only getting about ten miles on throttle only, and this is on flat ground. Everything else, A+. Plenty of torque and speed. I get back and forth comfortably. It is a very good entry level ebike. Just wish the battery lasted longer.

My honest review of the Windhorse F2 eBike. At age 68 my wife and I were looking for ways to be outdoors and more active. We talked about ebike for a couple years and was recently were able to test ride a neighbors ebike. First we decided what our needs were. 1. leg through access 2. no fat tire 3. not super heavy 4. standard 26” wheel ebike (we’re old school) 5. good reviews 6. priced so if stolen we wouldn’t loose financially. Windhorse F2 eBike met all these criteria and we liked the grey color. For the Windhorse F2 we give it 5 Stars.

The bikes came packaged very nicely and we received our two bikes in 7 days. Assembly was easy and took about an hour from taking out of box to putting air in the tires. First battery charge took a few hours and we were off riding. It does take a couple short rides to educate yourself with the new experience of an eBike and I suggest first to ride the eBike in “0” mode no pedal assist to get the feel of the ebikes weight and handling characteristics. Then start with mode “1”. It won’t take long with these Windhorse F2 ebikes and you will be out enjoying the ride.

I also want to thank Windhorse customer service as I have emailed several times with questions and received very quick responses from Kaye at Windhorse. Very helpful and courteous. So for customer service 5 Stars

You will see in my photos that I added a couple features to my bike a pair of vintage Honda motorcycle saddle bags from the 1970’s and rear camera display for ebikes from Amazon. And don’t forget your helmets.

I would like to come back in 3 months and add a follow up review after a summer of riding.

Ride safe!
John & Debbie Montani

The seat is terrible, rubber cover for the right rear tire nut is missing, the adjustable locking mechanusm/washer for the left rear tire bolt is missing

Got this for my daughter to ride to work and back and its beengreat , she loves it. It was easy to finish the assembly and has great battery life. I would definitely buy this again

The bike is packaged well and very easy to assemble. In fact, assembly is only a couple of steps. It has good speed and the battery life has been great. Takes about 4-5 hours to charge fully. Definitely worth purchasing and the kids loves it!

I have the electric bike ride well good cruise control and smooth ride and proper control with steering.

I would give it a 5 start rating, however one thing is the rear basket is small I mean only a gallon jug will fit in it so it’s not super practical, personally I would prefer a rear rack option but that’s just me and what would work better for my situation. Also it doesn’t go through puddles very stably. I did wreck while door dashing after going through a small puddle. I’m not sure if it was my error or the bike but it slid in the bike lane causing me to wreck. other than that it has been a great bike and it’s super convenient to commute in town, and it’s light weight so I can lift it over curbs and bring it inside to store it. It’s also been therapeutic to ride around and see the beauty of my town.

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Easy to order great customer service additude.

I really love it because its my first bike and its a GREAT starring bike for a kid and you can use it until your a adult

Do not do business with these people. There crooks!!! Buyer beware!!! If I could give 0
Stars I would !!

This is an unusual review because we did npt keep our bikes. My husband and I purchased 2 ebikes and because of personal reasons we had to return them soon after the shipment arrived. Windhorse customer service tried to work with us to resolve our issue and in the end we decided to return the bikes. They were so helpful, easy to work with, did not charge us a shipping fee to return and we received a full refund. We didn't feel like we were working with a large corporation with only AI service, but with actual people who cared about customer service. If purchasing bikes from this company you can be certain that they will offer great care and support.

Hard time getting around. Arrived early. Nice little package. 15 mins. later I'm headed out to charge it. Hope I get to use it awhile. Saving me trouble until I get something to push me around better. I can't describe it, but I'm fond of the design.

Is there a warranty. I purchased March10, 2026 and I received it March 16 , 2026 . Now I’m having to replace a part. Were the warranty?

My husband loves i

Bike looks amazing and easy to build

It's a good bike

Great customer service they helped me along the way to my new bike that is a perfect fit for me,I will buy from them again. Thankyou.

Bike is sturdy and everything looks good overall. The only issue is that it feels a bit wobbly at high speed. Customer service is helpful and replies quickly.

Bike has been great so far.

We rode our bikes for the first time the other day and have to say that we love them! The packaging the bikes were shipped in is impresssive. The bikes are good looking and appear to be well built. They are fun to ride and are powerful. Customer service is excellent and quick to respond to any questions. Would definitely recommend this bike for the quality and price point ..you can’t beat it!

I just bought my second fold up ebike.
bought one last year it was perfect bought one for my kids birthday she's in love!

I love it it rides great and good distance

Very nice bike!!! I love it!!

It looks awesome and it has good size tires that I was looking for I give it at least four stars and it's also a little bit bigger than the last bike that I had which was the in as Wheels and I'll say bigger is better awesome.